Terms and Conditions
Platform intercity Malaysia

In this Terms and Conditions document, the following words and phrases carry the meanings defined below unless the context requires otherwise:

• "intercity" / "Platform" / "We" — refers to intercity.bet and all services offered under the intercity brand.
• "Member" / "User" / "You" — refers to any individual who has registered and is using the intercity platform.
• "Account" — refers to a user account legitimately registered on the intercity platform.
• "Funds" — refers to funds held in your intercity account, including cash deposits and eligible bonuses.
• "Games" — refers to all online betting activities available on the platform, including slots, Live Casino, and sports betting.
• "Rollover" / "Wagering Requirements" — refers to the number of times the bonus amount must be wagered before a withdrawal is permitted.
• "KYC" — refers to the identity verification process (Know Your Customer) that all members are required to complete.

The interpretations in this document are final and apply to all interactions between members and the intercity platform.

To register and use the intercity platform, you must meet all of the following eligibility requirements without exception:

• At least 18 years old on the date of registration.
• Be an individual with full legal capacity to enter into a binding agreement.
• Not residing in a region or country where online betting activities are prohibited by law.
• Register in your own name — not on behalf of another person or corporate entity.
• Never banned or suspended by intercity or any other betting platform for fraud.

Intercity reserves the right to decline any registration application without providing a reason. KYC verification is mandatory and must be completed within 30 days of registration to avoid account restrictions. Required documents include a national ID, proof of address, and any other relevant supporting documents.

Each individual is only permitted to hold one (1) account only on the intercity platform. Holding multiple accounts — whether under your own name, another person's name, or modified information — is strictly prohibited.

• You are fully responsible for all activities that occur within your account.
• Your password must be unique, strong, and never shared with anyone, including the intercity support team.
• Notify customer support immediately if you suspect your account has been accessed without authorisation.
• Intercity is not liable for any losses resulting from unauthorised use of an account due to the account owner's negligence.
• Accounts inactive for 12 consecutive months will be subject to a monthly administrative fee of RM5 until the balance reaches zero or activity resumes.

Intercity accepts deposits via a range of secure payment methods that support the needs of users in Malaysia. All deposit transactions are processed securely with 256-bit SSL encryption.

• Local bank transfers (Maybank, CIMB, Public Bank, RHB, Hong Leong, and others) via FPX.
• E-wallets including Touch 'n Go eWallet, Boost, and GrabPay.
• Deposits are credited to your account instantly once payment is confirmed.
• The minimum deposit amount is RM20 per transaction.
• There is no maximum deposit limit; however, transactions exceeding RM10,000 require additional verification in accordance with compliance requirements.

Intercity does not accept third-party deposits. Funds received from sources not under the account owner's name will be returned and the account may be suspended pending investigation. Ensure all deposits are made using a payment method registered in your own name.

Intercity is committed to processing all valid withdrawals promptly and efficiently. Withdrawals are processed within 5 to 30 minutes for most cases during normal operating hours.

• Withdrawals are only permitted to a bank account or e-wallet registered under the name of the intercity account owner.
• The minimum withdrawal amount is RM50 per transaction.
• Full KYC verification must be completed before the first withdrawal request is processed.
• Withdrawals made during an investigation or account review period may be held until the investigation is concluded.
• Intercity does not charge any processing fees for standard withdrawals.
• Withdrawals involving bonus funds require the rollover requirements to be fully met beforehand.

Intercity reserves the right to request additional supporting documents for large or unusual withdrawals as part of our AML (Anti-Money Laundering) compliance procedures. This is a standard protective measure to ensure the security of all members' funds.

Intercity offers a variety of bonuses and promotions for both new and existing members. All bonuses are subject to specific requirements that must be met before any bonus funds can be withdrawn.

• A welcome bonus is awarded to new members who meet the specified minimum deposit requirement.
• Each bonus has its own rollover requirement — typically between 5x and 30x depending on the bonus type.
• Rollover is calculated based on the total bonus amount (and in some cases, the deposit) that must be wagered.
• Some games may not count, or may count at a different rate, towards fulfilling rollover requirements.
• Intercity reserves the right to modify, suspend, or terminate any promotion at any time.
• Only one bonus offer may be claimed per promotion unless otherwise stated.

We take any attempt to abuse the bonus system seriously, including but not limited to using multiple accounts to claim bonuses repeatedly, reverse wagering (arbitrage), or any tactic designed to obtain bonuses without genuine play intent. Such actions will result in bonus cancellation and possible account termination.

All games offered on the intercity platform use a certified, independently audited RNG (Random Number Generator) system to ensure complete fairness. The outcome of every game is final and cannot be disputed except in cases of clear technical error.

• Members are responsible for understanding the rules of each game before placing any bets.
• In the event of a technical disruption during gameplay, intercity will use server records to determine the correct outcome.
• Confirmed bets cannot be cancelled or amended.
• Intercity reserves the right to void any round or bet affected by a software error or technical disruption, with funds returned to the member's account.
• The RTP (Return to Player) value for each slot game can be found on that game's information page.

The use of automation software, scripts, bots, or any technological tool that provides an unfair advantage is strictly prohibited. intercity employs advanced detection systems to identify suspicious behaviour, and appropriate action will be taken without prior notice.

As an intercity member, you accept full responsibility for how you use this platform. Betting should be a form of entertainment, and we encourage every member to play responsibly.

• Only bet amounts you can afford to lose without affecting your daily financial needs.
• You are responsible for complying with all local laws regarding betting activities applicable to you.
• Do not allow other individuals, especially children, to access or use your account.
• Contact customer support immediately if you feel your betting activity is becoming uncontrolled.
• Make use of the available responsible gaming tools such as deposit limits, loss limits, and voluntary break options.

Intercity provides the platform on an "as-is" basis and makes no express or implied warranties regarding uninterrupted availability or freedom from technical errors.

• Intercity is not responsible for any losses arising from internet service disruptions or technical issues beyond our control.
• Intercity is not responsible for losses arising from the use of an account by an unauthorised party due to the account owner's negligence.
• Intercity's liability in any claim shall not exceed the amount deposited by the member within the 30 days prior to the incident in question.
• Intercity is not liable for any losses in the form of anticipated profits, revenue, or other indirect losses.

In the event of a technical error resulting in incorrect payouts or inaccurate outcomes, intercity reserves the right to correct such errors and recover any overpayments, even if the funds have been partially used.

Intercity reserves the right to suspend or terminate any account at any time with or without notice where reasonable grounds exist. Members may also request to close their account voluntarily at any time.

• Temporary suspension may be applied while an investigation into suspicious account activity is carried out.
• Permanent termination will be enforced upon proven fraud, system abuse, or serious breach of terms.
• For voluntary termination, any valid fund balance (excluding bonuses that have not met the rollover requirements) will be returned to the member within 7 business days.
• Accounts terminated due to a breach of terms are not eligible for any fund refunds.
• Members whose accounts have been terminated are not permitted to re-register without explicit approval from intercity management.

If you wish to voluntarily close your account for responsible gaming reasons, please contact our support team. We will process your request promptly and ensure your remaining balance is returned safely.

Intercity respects the privacy of every member and is committed to protecting your personal information in line with industry best practices and applicable data protection requirements.

• Personal data collected is used solely for platform operations, identity verification, and service communications.
• Intercity will not sell or share your personal information with third parties without your consent, except where required by law.
• 256-bit SSL encryption is applied to all data transmissions between your device and intercity's servers.
• You have the right to request access to your personal data held by intercity at any time.
• For more information, please refer to Privacy Policy in full.

Intercity uses cookies and similar tracking technologies to enhance your experience on the platform. By continuing to use our platform, you consent to the use of cookies in accordance with our privacy policy.

Intercity reserves the right to amend, update, or replace any part of these Terms and Conditions at any time in accordance with operational needs or regulatory changes.

• Material amendments will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect.
• Continued use of the intercity platform after the effective date of any amendment constitutes acceptance of the revised terms.
• If you disagree with any amendment made, you have the right to close your account before the new terms take effect.
• Any dispute arising from the use of the intercity platform will be resolved through our internal dispute resolution procedure first before being referred to an external party.

This Terms and Conditions document constitutes the entire agreement between you and intercity regarding the use of the platform. Should any provision of this document be found invalid or unenforceable, it shall be reinterpreted as closely as possible to the original intent, while all remaining provisions shall continue in full force and effect.

If you have any questions regarding these Terms and Conditions, please contact our customer support team, available to assist you 24 hours a day, 7 days a week.