At Intercity, your winnings are entirely yours. Our withdrawal process is transparent, fast, and hassle-free — paid directly to your Malaysian bank account, e-wallet, or preferred method in no time.
Intercity supports a wide range of withdrawal methods popular among Malaysian users
Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank and all major Malaysian banks are fully supported.
5–30 MinutesWithdraw directly to your TNG eWallet. Simple, fast, and well-suited for smaller amounts with instant processing.
5–15 MinutesWithdrawals to Boost are processed quickly, ideal for users who frequently use e-wallets in their daily transactions.
5–15 MinutesWithdraw directly to your bank account via FPX. Supported by all FPX member banks in Malaysia with no daily transaction limits.
10–30 MinutesThe withdrawal process at intercity is designed to be as simple as possible — six steps and your funds are on their way
Open the Intercity app or website and log in using your user ID and password. Make sure your internet connection is stable.
Navigate to the "Wallet" or "Finance" section in your account. There you will find your current balance and options to make a withdrawal.
Choose your preferred withdrawal method — bank transfer, TNG eWallet, Boost, or FPX. Make sure the recipient account details are correct.
Enter the amount you wish to withdraw. Ensure the amount complies with the minimum and maximum limits set for your chosen method.
Complete the security verification such as your transaction PIN or OTP code sent to your registered phone number to secure every withdrawal.
Your withdrawal request will be processed within 5 to 30 minutes. You will receive a notification once the funds have been successfully transferred.
If there is one thing online bettors care about more than winning odds, it is the speed and reliability of the withdrawal process. Nothing is more frustrating than landing a big win, only to wait days before the money reaches your hands. At Intercity, we fully understand this concern — and that's exactly why our withdrawal system is built with one clear priority: your money needs to reach you quickly, securely, and without you having to contact customer support every single time.
Withdrawal processing system Intercity operates around the clock, seven days a week with no downtime. This means even if you play at midnight on a Sunday or just before a public holiday, your withdrawal request will still be processed within the promised timeframe. No system interruptions will force you to wait until the next business day.
Every withdrawal request at Intercity through rigorous security layers. Our system uses 256-bit SSL encryption to protect all transaction data from unauthorized access. Additionally, every withdrawal request is verified through a two-factor authentication process, ensuring only the legitimate account owner can transfer funds out.
For new users, a simple KYC (Know Your Customer) process must be completed once before your first withdrawal is approved. This involves submitting a valid identity document and proof of address. While it may feel like an extra step, it is an important safeguard to ensure your account cannot be accessed or misused by others.
Intercity sets a minimum withdrawal limit of RM30 for most payment methods. This is among the lowest in the industry, allowing players to withdraw small wins without needing to accumulate a large balance first. The maximum limit depends on account level — standard members have a different daily limit compared to VIP members.
For withdrawals involving bonus balance, the rollover wagering requirement must be met first. This is standard practice in the online betting industry to ensure bonuses are not misused. At Intercity, our rollover requirements are among the most competitive compared to other platforms — and all conditions are clearly stated in each bonus's terms. You can monitor your rollover progress in real time from your account section without needing to contact customer support.
VIP Members Intercity enjoy significantly better withdrawal benefits compared to standard accounts. Higher daily withdrawal limits, faster processing times, and a dedicated support channel for handling any withdrawal-related issues — all of these are part of the benefits that come with VIP membership on our platform.
Platinum and Diamond VIP Members at Intercity gain access to priority withdrawals where their requests are processed in a separate, faster queue. In most cases, VIP withdrawals are completed within five minutes or less. If you are an active player who frequently makes large withdrawals, upgrading to VIP status is a highly worthwhile step.
Although Intercity processes withdrawals quickly, there are certain situations where the process may take longer. The most common reasons include: incomplete account verification, rollover requirements not yet fully met, or additional security checks for large withdrawal amounts. The receiving bank may also occasionally take longer to credit funds to your account, particularly on weekends or public holidays.
If your withdrawal has not been completed within 30 minutes of the stated processing time, our customer support team Intercity available 24 hours a day is ready to assist you. Have your transaction reference number on hand to speed up the review process. In nearly all cases, withdrawal issues can be resolved within one hour through our live chat support.
Based on the experience of many loyal users of Intercity, there are several best practices that can help ensure every withdrawal goes through without a hitch. First, always make sure your registered bank account or e-wallet details are up to date and accurate — an incorrect account number is the number one cause of failed withdrawals. Second, complete your KYC process right after registering so you won't be held up halfway through when making your first withdrawal.
Third, check your rollover balance before submitting a withdrawal request, especially if you have recently claimed any bonus. This saves time and avoids disappointment if your request is declined due to unmet bonus conditions. Fourth, submit withdrawals in the morning or during the day — even though the Intercity operates 24/7, local banks typically process transfers faster during business hours compared to late at night.
The intercity support team is available to assist you at any time. Contact us via live chat within your account.
Select the withdrawal method that best suits your needs
| Method | Processing Time | Minimum Limit | Maximum Limit | Fee | 24/7 |
|---|---|---|---|---|---|
| Local Bank Transfer | 10–30 Minutes | RM 30 | RM 50,000 | Free | ✓ |
| Touch 'n Go eWallet | 5–15 Minutes | RM 30 | RM 10,000 | Free | ✓ |
| Boost eWallet | 5–15 Minutes | RM 30 | RM 10,000 | Free | ✓ |
| Instant FPX | 10–30 Minutes | RM 30 | RM 30,000 | Free | ✓ |
| Priority VIP | < 5 Minutes | RM 30 | RM 100,000 | Free | ✓ |
Intercity's internal process that ensures your funds arrive safely and promptly
The intercity system instantly receives your request and assigns a unique reference number to each transaction.
Our system automatically checks your KYC status, rollover balance, and daily limits within seconds.
The intercity finance team reviews and approves requests. For VIP accounts, this step is handled automatically without manual approval.
Funds are transferred via your selected payment channel. A bank reference number is generated at this stage.
Funds arrive in your bank account or e-wallet. A notification is sent to your registered email and phone number as confirmation.
Useful information you should know before making your first withdrawal
The KYC process needs to be completed once before your first withdrawal is permitted. Have your MyKad and latest proof of address ready for a smooth process.
Balances earned from bonuses must meet the wagering requirements before they can be withdrawn. Track your rollover progress in real time from the account section.
Ensure the name on the recipient's bank account or e-wallet matches the name registered on your intercity account to avoid withdrawal rejections.
Each account has a daily withdrawal limit based on membership tier. Limits start from RM 20,000 for standard accounts and can be increased through the VIP programme.
Intercity sends notifications via email and SMS for every successful withdrawal. Enable push notifications in the app for real-time alerts.
All withdrawal records are stored in the transaction history section of your account. You can check the status, date, amount, and reference number of each withdrawal at any time.
Log in to your account Intercity now and submit a withdrawal request in under two minutes. Your winnings will be in your bank account or e-wallet shortly — fast, secure, and with no additional fees.